Viewer Application : Which Salesforce Clouds Support It?
Introduction to Salesforce Clouds
Salesforce provides multiple cloud products for different business functions such as sales, customer service, marketing, commerce, collaboration, and analytics.
Viewer can be used across most Salesforce clouds, products, and features.
At a glance
- Most Salesforce license tiers are supported.
- Most Salesforce clouds are fully supported.
- Marketing Cloud and Commerce Cloud are partially supported.
Where can I use Viewer?
You can use Viewer in most Salesforce license types:
Support legend: ✅ Supported · ⚠️ Partial support · ❌ Not supported
| License Type | Support | Notes |
|---|---|---|
| Essentials | ❌ | |
| Professional | ✅ | |
| Enterprise | ✅ | |
| Unlimited | ✅ | |
| Salesforce Platform | ✅ | #1 |
#1: Viewer does not consume your org's custom object quota.
Supported Clouds
| Salesforce Cloud | Support | Notes |
|---|---|---|
| Sales Cloud | ✅ | Mobile + Shield |
| Service Cloud | ✅ | Mobile + Shield |
| Marketing Cloud | ⚠️ Partial | |
| Commerce Cloud | ⚠️ Partial | |
| Experience Cloud | ✅ | Mobile + Shield |
| Health Cloud | ✅ | Mobile + Shield |
| Education Cloud | ✅ | Mobile + Shield |
| Financial Services Cloud | ✅ | Mobile + Shield |
| Manufacturing Cloud | ✅ | Mobile + Shield |
| Nonprofit Cloud | ✅ | Mobile + Shield |
| Sustainability Cloud | ✅ | Mobile + Shield |
| Integration Cloud | ✅ | Mobile + Shield |
| Industry Clouds | ✅ | Mobile + Shield |